Partner With GovCX
With 20 years of experience, GovCX has helped a multitude of customers, across many industries integrate with our partner solutions to reduce customer service costs and boost CX.
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If you already work with GovCX,
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Interested in becoming a partner?
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HGS Projects Complete: 13
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Department For Energy And Climate Change | HGS
- GovCX teamed up with HGS to deliver an agent knowledge base for the Department For Energy And Climate Change. It played a key role in the contact centre, helping agents advise how to save energy for homes and businesses.
GovCX Products
Knowledge-base
Department For Business Innovation And Skills | HGS
- Working with HGS, GovCX helped implement live chat software for the Department For Business Innovation And Skills website. The live chat tool helped deliver real-time assistance to those with non-routine, complex queries.
GovCX Products
Messaging
Foreign And Commonwealth Office | HGS
- GovCX worked with HGS to deliver the Foreign And Commonwealth Office a live chat solution. It played an important role in the user journey: facilitating the “pay as you go” form to provide real-time support for passport applications.
GovCX Products
Messaging
Money Advice Service | HGS
- GovCX and HGS worked together to deploy the Money Advice Service an internal agent knowledge base. This would help agents in the contact centre solve queries quicker, boosting efficiency.
GovCX Products
Knowledge-base
UK Visa and Immigration | HGS
- UK Visa and Immigration chose GovCX, working alongside HGS to fulfil their live chat, agent knowledge base and FAQ self-service tools. All of which helped resolve customer queries online and in the contact centre.
GovCX Products
Knowledge-base
FAQ Portal
Messaging
Disclosure And Barring Service | HGS
- Working with HGS, GovCX deployed live chat and an internal agent knowledge base for the Disclosure And Barring Service. This provided customers with online real-time support whilst empowering agents in the contact centre.
GovCX Products
Knowledge-base
Messaging
Deloitte Projects Complete:
LOCOG | Deloitte
Working with Deloitte, GovCX helped deliver an online FAQ self-service tool and internal agent knowledge base for LOCOG. This specific project was for the London 2012 Olympics.
GovCX Products
FAQ Portal
Knowledge-base
Hitachi Projects Complete:
Department for Education | Hitachi
GovX and Hitachi worked together on a projects for the Department for Education deploying multicharacter chatbots. Circa 80 chatbots were launched, delivering information on life skills, education and health to children in public care in the UK.
GovCX Products
Chatbot
Precedent Projects Complete:
Financial Services Compensation Scheme | Precedent
GovCX and Precedent worked together to deploy an online FAQ self-service tool to FSCS (Financial Services Compensation Scheme). The tool helped site visitors access resolutions quickly, improving CX.
GovCX Products
FAQ Portal
System Integrators
The GovCX SDK 2.0 (in development) enables our partners to rapidly deploy GovCX software to their customers and support their complex needs long-term.
Technology Partners
Become a technology partner and integrate with GovCX software to serve your customers with a greater, more valuable offering.
MSPs/ MTCCs
GovCX is easy to manage in horizontal CX environments. Multiple knowledge base views make multi-tenant client management a breeze.
Why Partner With GovCX?
We offer multiple partnership opportunities to not only help partners harness new opportunities but to provide current clients with the best CX software.
20 Years Of Experience
Simple Integrations
Easy To Work With
20 Years Of Experience
We have over 2 decades of experience working with partners to achieve shared goals. Having worked with System Integrators and Technology Partners, we have seen a myriad of successful, long-lasting deployments thanks to partnerships.Simple Integrations
We team up with partners to help better serve their customers. Through our API, there are no limitations when integrating with 3rd party technology. Whether an existing customer requires customer service software or s partnership with GovCX helps achieve new opportunities, our integrations are open and easy to configure.
Easy To Work With
GovCX prides itself on being easy to work with. Not only do we provide partners with an accessible in development SDK but we offer resources such as training materials, guides and infographics to help make partners’ lives easier.
Tell us a bit about your partnership requirements and we will be in touch shortly.
GovCX, The Stansted Centre, Parsonage Road, Takeley, Essex, CM22 6PU
+44 1279 555 580
info@govcx.co.uk
