Sector

Agencies

Improve citizen experience, increase employee morale, ensure continuity and collect meaningful insights via Bots, Self-service and messaging platforms.

Our Clients

GovCX designed and implemented 6 virtual agent chatbots for the BBC. The sports star chatbots, based on real people, encouraged children to take up sports.

LOCOG chose GovCX self-service tools, customer service chatbot and agent knowledge base for London 2012.

GovCX’s chat helped the Legal Ombudsman offer valuable, real-time assistance and support for visitors to their site.

The FSCS invested in GovCX’s self-service tools to enable immediate responses and improve CX across the site.

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